777ya Privacy Policy
Your personal information is very important to us. This policy describes in detail how we collect, use, and protect your information.
Our Commitment to You
777ya ("we", "our", "platform") provides a safe and reliable online gaming service for players in Bangladesh. Protecting the information you provide while using our website https://777ya.cam is our highest priority.
This Privacy Policy ("Policy") tells you what information we collect, why we collect it, how we use it, and under what circumstances we share it with third parties. Please read this Policy carefully. By using our website or services, you are considered to have accepted the terms of this Policy.
We believe data protection is not merely a legal obligation, but the foundation of trust between us and you. We keep your information secure through SSL encryption and strict security protocols.
Quick Summary
- Data secured with SSL encryption
- Never sold to third parties
- Your right to have your data deleted
- 24/7 support in Bengali
What Information We Collect
We collect only the information necessary to provide our services. The different types of information are described below.
Registration Information
When you create an account, we collect your full name, email address, date of birth, phone number, and preferred currency. This information is essential for verifying your identity.
Transaction Information
When you make deposits and withdrawals via bKash, Nagad, Rocket, or Upay, the transaction amount, time, reference number, and mobile account details are recorded.
Device and Usage Information
Information about your device type, operating system, browser, IP address, cookie data, and time spent on the site is collected automatically.
Gaming Activity Information
Your game history, bet amounts, win and loss records, bonus usage, and gaming habits are stored to ensure responsible gaming.
Identity Verification Information
Copies of your national ID card or passport, selfie photos, and proof of address — this KYC (Know Your Customer) information may be collected for security and fraud prevention.
Communication Information
When you contact us via live chat or email, your messages, complaints, suggestions, and requests are recorded.
How We Use Your Information
Collected information is used only for specific and lawful purposes. Each purpose is clearly stated below.
Account Management and Identity Verification
Registration information is used to create, maintain, and secure your account. KYC information is essential for age verification (21+) and fraud prevention.
Financial Transaction Processing
Transaction information is used to process deposits of ৳300 or more and withdrawals of ৳500 or more via bKash, Nagad, Rocket, and Upay. Withdrawals are generally completed within 30 minutes to 3 hours.
Providing Customer Support
Your account and gaming information is used to resolve your issues through 24/7 Bengali live chat support. Conversation records may be stored to improve the quality of support.
Ensuring Responsible Gaming
Your gaming habits are monitored to identify potentially risky behavior. Where needed, you may be advised to set limits, take a temporary break, or self-exclude.
Fulfilling Legal Obligations
Information may be used to comply with anti-money laundering requirements, fraud detection, and other legal requirements. Relevant information may be provided in response to lawful requests from authorities.
Service Improvement and Technical Maintenance
Device and usage information is analyzed to improve website performance, fix bugs, apply security patches, and enhance the user experience.
Personalized Offers and Promotions
Based on your gaming preferences and history, you may be informed about relevant bonus offers, free spins, and special promotions. You will have the option to opt out of these communications at any time.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies. Cookies are small data files stored on your device that help our website function more effectively.
Types of Cookies We Use
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Maintaining login sessions and ensuring security — the site cannot function properly without these. |
| Functionality Cookies | Remembering your language preference, theme settings, and account preferences. |
| Analytics Cookies | Helping us understand and improve website usage — data collected anonymously. |
| Security Cookies | Detecting fraudulent activity and keeping your account secure. |
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.
Your Rights Regarding Cookies
- The right to manage cookies through browser settings
- The option to delete stored cookies at any time
- The right to know which cookies are being used
- The right to decline optional cookies
Sharing Information with Third Parties
We never sell your personal information. However, information may be shared with trusted third parties in certain specific circumstances.
Payment Service Providers
Relevant transaction information is shared with bKash, Nagad, Rocket, and Upay to process financial transactions. These organizations follow their own privacy policies.
Gaming Software Providers
The minimum necessary information may be shared with Pragmatic Play, Evolution Gaming, PG Soft, JILI, and other providers to load games and manage sessions.
Legal Authorities
Information may be disclosed as required to comply with court orders, lawful requests from law enforcement agencies, or anti-money laundering laws.
Technology Service Providers
Organizations providing hosting, security, analytics, and other technical services for the site may access limited information under strict confidentiality agreements.
Important: We never sell or rent your personal information to marketing agencies, data brokers, or unknown third parties. Information shared with the third parties listed above is solely for the purpose of providing services and is governed by strict confidentiality agreements.
Data Security Measures
To protect your information, we follow industry-standard security technologies and processes.
- SSL/TLS Encryption: All data transmitted between your browser and our servers is sent through encrypted channels.
- Encrypted Storage: Strong encryption methods are applied when storing sensitive information.
- Limited Access: Only authorized staff, and only on a need-to-know basis, can access your information.
- Regular Audits: Regular security audits are conducted to identify vulnerabilities.
- Secure Data Centers: Our servers are located in secure data centers with both physical and digital protection.
- Breach Notification: In the event of a data breach, affected users will be notified promptly and the necessary steps will be taken.
Security Limitations
Like any digital platform, we cannot guarantee 100% security. We therefore ask you to:
- Use a strong and unique password
- Never share your login details with anyone
- Report any suspicious activity to us immediately
- Avoid accessing your account on public Wi-Fi
Your Data Rights
You have clear rights over your personal information. Contact us to exercise these rights.
Right to Access Information
You can request a copy of the information we hold about you.
Right to Rectification
You can request that incorrect or incomplete information be corrected.
Right to Erasure
In certain circumstances, you can request that your personal information be deleted.
Right to Object to Processing
You can object to the use of your information for marketing communications or other specific purposes.
Right to Data Portability
You can request your information in a common, machine-readable format.
Right to Restrict Processing
In certain circumstances, you can request that processing of your information be temporarily restricted.
Request Processing Time: Any request relating to your data rights is generally processed within 30 days. Complex cases may take somewhat longer. To make a request, email [email protected].
Data Retention Period
We retain your information only for as long as necessary. The retention period is determined based on the type of information and the purpose for which it is used.
| Type of Information | Retention Period |
|---|---|
| Active Account Information | For the duration the account remains active |
| Transaction and Financial Records | At least 5 years from the transaction date (legal requirement) |
| KYC and identity verification information | At least 5 years after account closure |
| Customer support conversations | 2 years after last contact |
| Marketing communication preferences | Until an opt-out request is made |
| Logs and technical data | Usually 6-12 months |
What happens after account closure?
When you request account closure:
- Marketing communications will stop immediately
- Active gaming data will be deleted
- Financial records will be retained for the legally required period
- You will be sent a confirmation once all processes are complete
Protection of Minors
777ya is an online gaming platform for people aged 21 and above only. We never knowingly collect personal information from minors (under 18).
Age is verified at registration and confirmed through the KYC process where required. If we find that information has been collected from a minor, that account will be closed immediately and all associated data will be deleted.
If you believe a minor is using our platform, please notify us immediately at [email protected].
Age restriction
21+
Registration and gaming on this platform are permitted only for those aged 21 and above.
Changes to the Privacy Policy
We may update this privacy policy from time to time. You will be notified of any changes through the following methods:
Notice on website
A clear notice will be displayed on our website for significant changes.
Email notification
A notification will be sent to your registered email address for important changes.
Update date
The "Last Updated" date at the top of this page will be changed after each revision.
Continuing to use the site after a policy change indicates that you accept the new policy. If you do not agree with the changes, please contact us or request account closure.
Version history
- January 2026 — Current version. Cookie policy and user rights sections updated.
- July 2025 — KYC-related section was added.
- January 2025 — Initial version published.
Contact Us
If you have any questions about the privacy policy or wish to exercise your data rights, please contact us.
Data protection team
Contact us for any privacy-related requests or complaints.
Useful pages
Other important information related to the privacy policy:
- Terms & Conditions — Terms of use
- Responsible Gaming — Safe gaming guide
- FAQ — Common questions and answers
- About Us — Introduction to 777ya